Our Emergency team is available 24 hours a day, 7 days a week, 365 days a year to provide compassionate, expert care when your pet needs it most. No appointment is necessary – simply come to our hospital any time, day or night.
When you arrive, one of our triage technicians will promptly assess your pet’s condition to determine the urgency of their medical needs. Pets are treated based on the severity of their condition through a process called triage, ensuring that the most critically ill or injured patients receive immediate attention.
If you believe your pet is experiencing a medical emergency, please call us at (323) 800-VETS (8387) so our team can prepare for your arrival. You may also come directly to our hospital at:
2500 N. San Fernando Road
Los Angeles, CA 90065
Please note that wait times vary depending on the number and severity of emergencies currently being treated. While some pets may be seen immediately, others with less urgent conditions may experience longer wait times as we prioritize the most critically ill and injured patients.
Although the waiting room may occasionally appear quiet, our medical team is often actively caring for hospitalized patients, performing emergency surgeries and procedures, stabilizing critical cases, consulting with specialists, and providing ongoing treatment behind the scenes. Every member of our team is working to ensure each patient receives the care they need.
We understand that waiting with a sick or injured pet can be stressful. Our team is committed to providing exceptional emergency care while keeping you informed throughout your visit. We sincerely appreciate your patience and understanding as we work to provide the highest standard of care for every patient who comes through our doors.
Our specialty services are available by appointment. If your primary care veterinarian has referred your pet, or you are seeking care from one of our specialty departments, please call us at (323) 800-VETS (8387) to schedule an appointment. You may also complete our Patient Registration Form prior to your visit. Providing your information in advance allows our team to review your pet’s medical history, coordinate referral records, and prepare for your appointment.
If you have any questions regarding your appointment, referral, or medical records, please call us or complete our Contact Form, and a member of the LAASER team will be happy to assist you as soon as possible.
Need your pet’s prescription refilled?
We got you covered!
A client service coordinator will get in touch
with you within 24-72 hours.
Need your pet’s records? Look no further!
Follow the link above to submit your request.
For LAASER clients only, Click above
to leave information for your Pet’s medical team.
Short-term cancellations are subject to a 24-hour notice requirement, which may vary by department. Failure to provide timely notice may result in exclusion from specialty departments, impacting our ability to effectively care for animals in need. This policy is essential for maintaining a well-organized schedule and upholding the high standards of service we aim to provide. Your cooperation is greatly valued in ensuring the continued well-being of the animals under our care.